Award Winners for Best Practices in LGBTQ care:
General
Read our Reports and Recommendations
(Adopted September 2018)
Lesbian, gay, bisexual, transgender, and questioning or queer (LGBTQ) persons often have distinct health care needs, including higher rates of behavioral health concerns. Men who have sex with men and transgender people who have sex with men have a higher risk for sexually transmitted infections including HIV. However, stigma and lack of training serve as barriers to consistent high-quality medical care and increase health disparities. The workgroup met from December 2017 to September 2018 to develop recommendations to align care delivery with existing evidence-based, culturally sensitive standard of care for LGBTQ people.
Implementation Tools
Supporting Materials
Department of Health Letter Accepting LGBTQ Health Care Recommendations
Health Care Authority Letter Accepting LGBTQ Health Care Recommendations
LGBTQ Health Care Workgroup Charter and Roster
Watch the Washington State Medical Association in Partnership with Washington Patient Safety Coalition Health Equity Mini Series on our LGBTQ recommendations and LGBTQ care at Virginia Mason
Workgroup Members
| Name | Title | Organization |
| Dan Lessler, MD, MHA (Chair) | Chief Medical Officer | Washington State Health Care Authority |
| Olivia Arakawa, MSN, CNM, ARNP, RN | Parent Advocate | |
| Scott Bertani | Director of Policy | Lifelong AIDS Alliance |
| Kathy Brown, MD | Provider | Kaiser Permanente |
| LuAnn Chen, MD, MHA, FAAFP | Medical Director | Community Health Plan of Washington |
| Michael Garrett, MS, CCM, CVE, NCP | Principal | Mercer |
| Chris Gaynor, MD, MA, FAAFP | Family Practice Clinician | Capitol Hill Medical |
| Matt Golden, MD | Professor, Director, PHSKC STD Control Program | University of Washington |
| Kevin Hatfield, MD | Family Practice Clinician | The Polyclinic |
| Corinne Heinen, MD | Physician Lead, UW Transgender Clinical Pathway | Department of Internal Medicine, Allergy & Infectious Disease, University of Washington |
| Tamara Jones | End AIDS Washington Policy and Systems Coordinator | Department of Health |
Award Winners for Best Practices in Primary Care:
Read our Reports and Recommendations
Primary care, widely seen as the cornerstone of the health care system, is the usual source of care for many and is associated with better population health outcomes. However, access to primary care remains an issue across Washington state and reimbursement is low. Our workgroup met through 2020 to define primary care in order to support broader payment reform.
Implementation Tools
Workgroup Members
| Name | Title | Organization |
| Judy Zerzan, MD, MPH (Chair) | Chief Medical Officer | Washington State Health Care Authority |
| Patricia Auerbach, MD, MBA | Senior Medical Director | UnitedHealthcare |
| Cynthia Burdick, MD | Medical Director, Medicare and Medicaid | Kaiser Permanente Washington |
| Tony Butruille, MD | Chair, Primary Care Investment Task Force | Washington Academy of Family Physicians |
| Jason Fodeman, MD | Associate Medical Director | Washington State Department of Labor and Industries |
| Bianca Frogner, PhD | Associate Professor, Family Medicine; Director of Center for Health Workforce Studies | University of Washington School of Medicine |
| Ingrid Gerbino, MD, FACP | Chief, Department of Primary Care | Virginia Mason |
| Karen Johnson, PhD, MHSA | Director of Performance Improvement and Innovation | Washington Health Alliance |
| Louise Kaplan, PhD, ARNP, FNP-BC, FAANP, FAAN | Associate Professor, Associate Academic Director | Washington State University Vancouver College of Nursing |
|
Catherine Mazzawy
|
Senior Director, Safety and Quality |
Washington State Hospital Association
|
| Carl Olden, MD | Family Physician | Virginia Mason Memorial |
| Mary Kay O’Neill, MS, MBA | Partner | Mercer |
| Ashok Reddy, MD, MS | Assistant Professor, Medicine | University of Washington School of Medicine, Veterans Administration |
| Keri Waterland, PhD, MAOB | Division Director, Division of Behavioral Health and Recovery | Health Care Authority |
| Laura Kate Zaichkin, MPH | Director, Health Plan Performance and Strategy | SEIU 775 Benefits Group |
Award Winners for Best Practices in Shared Decision-making:
Read our Report and Recommendations
(Adopted November 2019)
Shared decision making is “process that allows patients and their providers to make health care decisions together, taking into account the best scientific evidence available, as well as the patient’s values and preferences.” This workgroup will focus on increasing use of shared decision making and patient decision aids. The workgroup met from January to November 2019.
Shared Decision Making 101
Shared Decision Making 102: Adopting Shared Decision Making
Shared Decision Making 103: Elevating Shared Decision Making to Uphold Equity
Workgroup Members
| Member | Title | Organization |
|---|---|---|
| Emily Transue, MD, MHA (Chair) | Associate Medical Director | Washington State Health Care Authority |
| Sharon Gilmore, RN | Risk Consultant | Coverys |
| Leah Hole-Marshall, JD | General Counsel and Chief Strategist | Washington Health Benefit Exchange |
| Steve Jacobson MD, MHA, CPC | Associate Medical Director Care Coordination | The Everett Clinic, a DaVita Medical Group |
| Dan Kent, MD | Medical Director | United Health Care |
| Andrew Kartunen | Program Director, Growth & Strategy | Virginia Mason Medical System |
| Dan Lessler, MD, MHA | Physician Executive for Community Engagement and Leadership | Comagine Health |
| Jessica Martinson, MS | Director of Clinical Education and Professional Development | Washington State Medical Association |
| Karen Merrikin, JD | Consultant | Washington State Health Care Authority |
| Randy Moseley, MD | Medical Director of Quality | Confluence Health |
| Michael Myint, MD | Medical Director, Population Health | Swedish Hospital |
| Martine Pierre Louis, MPH | Director of Interpreter Services | Harborview |
| Karen Posner, PhD | Research Professor, Laura Cheney Professor in Anesthesia Patient Safety | Department of Anesthesiology & Pain Medicine, University of Washington |
| Angie Sparks, MD | Family Physician and Medical Director Clinical Knowledge Development | Kaiser Permanente |
| Anita Sulaiman | Patient Advisor & Consultant | IBEX |
Read our Reports and Recommendations
The spaces in which we are “born, grow, live, work and age” have a large impact on our overall health and length of life. These social determinants of health such as education, employment, the experience of racism, safety; contribute to a greater amount to our health than clinical interventions and also contribute to disparities seen within and between populations. This workgroup met from September 2020 to May 2021.
Implementation Tools
Previous Meeting Materials
Award Winners for Best Practices in Telehealth:
Read our Recommendations
Using phone or video to access clinical care has increased significantly since the onset of the COVID-19 pandemic. This rapid acceleration shows a knowledge gap among physical and behavioral health providers in when and how to use telehealth and highlights issues related to confidentiality and access.
Implementation Tools
Workgroup Members
| Name | Title | Organization |
| Shawn West, MD, FAAFP (Chair) | Chief Medical Officer | Embright |
| Christopher Cable, MD | Executive Director of Operations, Telehealth and Access Management | Kaiser |
| Sarah Levy, MD | Medical Director, Solution Center and Telehealth | Kaiser |
| Mandy A. Weeks-Green | Senior Health Policy Analyst | Washington State Office of the Insurance Commissioner |
| Tracey Hugel, MSN, RN | Senior Clinical Program Consultant | Regence |
| Lydia Bartholomew, MD, MHA, FAAPL, FAAFP, CHIE | Chief Medical Officer, Clinical Health Services, West and Southcentral | Aetna |
| Stephanie Shushan, MHA | Senior Analyst, Integrated Programs & Strategic Initiatives | Community Health Plan of Washington |
| Jennifer Polello, MHPA, MCHES, PCMH-CCE | Senior Director of Quality and Population Health | Community Health Plan of Washington |
| Laura Groshong, LICSW | Director, Policy and Practice | Clinical Social Work Association |
| Omar Daoud, PharmD | Director of Pharmacy | Community Health Plan of Washington |
| David Tauben, MD | Chief of Pain Medicine | University of Washington Medical Center |
| Lindsay Mas | Senior Program Manager, Behavioral Health | SEIU 775 Benefits Group |
© 2024 Foundation for Health Care Quality | Privacy Statement | Disclaimer